Audio

Why can't I hear the audio from the camera?

If you can’t hear the audio from the camera, please help to check the following items first.
1) Please make sure you didn’t disable the speaker on your PC.

2) Please make sure whether the camera supports the audio feature. The audio feature is different from every model. Please check the user manual for the details.

3) Please make sure if the camera supports the embedded microphone or already has the external microphone connected.

4) Please make sure the audio function is enabled, the audio function is disabled by default.


5) Please make sure you didn’t click the Mute button.